But I promise you, I was never told to hand write the entire letter. The woman who takes complaints was rude from the beginning, kept saying ‘state law’. They won’t email anything to you for requirements of what they need, only verbal, which makes me think no proof for me and they get more money. But how quickly they took $30 cash and didn’t let him go behind the wheel. If she told me to write it, I would have. But according to them I needed a completely hand written letter, not typed like I had provided with the handwritten signature. My father in law was needed to take my son, I followed the offices instructions PERFECTLY of what they told me. Because of convenience I booked for road test anyhow going against my better judgment. I told myself never again (for the road test) friends say don’t do it and reviews for all locations are horrible. This is my second child going through the ‘program’. I agree that this company is just terrible. They are the worst school for real reasons. The manager I spoke with said he did things that Kathy blatantly lied about. She didn't pass him and was rushing to go home to say as of why. They apparently all lie at Courtesy and the owner Brandon just wants our money. Big tippers? My son drove rush hour, smooth, perfect speed in horrible traffic ect. At the end she said I may speak about anything, weather, sports, just not talk about his driving(should have said this in the beginning?!)The manager said she has only not passed 4 students out of 44,000. She was a miserable person who should not be working with people. I made a comment about it being rush hour. I, as the mother spoke and she rudely cut me off. She gave us 0 idea as to what rules are while driving or even a nice chat as to good luck toward my son. Waved us with her FINGER from her car so she didn't have to get out in the cold. I wish I never gave them a dime $380 too late. My son was a student and drove with Kathy.
The owner, Brandon, must not care that these ratings are real, from real parents and students. I would give them a 0 if it was a choice.
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